Check account rules before using wallets
Our Legal notice explains the conditions attached to creating, accessing and maintaining an account. You must provide accurate account details and complete any phone verification requested before account access is enabled. We may ask for extra checks when a wallet or bank instruction needs to be
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matched to your account, including DANA, OVO, GoPay, QRIS, virtual account or bank transfer records. A payment receipt can help us trace a disputed status, but it does not replace identity or account checks. Access and eligibility depend on local law, and availability can change when
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Indonesian requirements apply. The notice also explains restricted conduct, account suspension, policy updates and the route for raising a correction request. Read these terms before opening an account so you understand what we can ask from you and what you can ask from us.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.